KYC (Know Your Customer)

Plain-language definition for casino players.

KYC (Know Your Customer) is the identity-verification process required by AML regulations before a casino can pay you out. Typical KYC at offshore casinos: government-issued ID (passport or driving licence) + selfie holding the ID + sometimes a recent utility bill or bank statement showing your address.

Most casinos trigger KYC on the first withdrawal or above a threshold ($2,000 is common). Verification turnaround at well-run brands is 24-72 hours. KYC is one-time — subsequent withdrawals process immediately. Keep your ID photo clear and the document in-date; the #1 reason for stalled withdrawals is a blurred or expired ID.

Related terms

⚠️ Online gambling in Canada is regulated provincially. casinos operates under an offshore licence and is not supervised by Canadian provincial regulators. Set deposit and time limits. If gambling is harming you or someone you know, contact ConnexOntario at 1-866-531-2600. 19+ (18+ in AB, MB, QC). Play responsibly.